Refund policy

Sometimes, issues arise that are beyond your control or ours, such as carrier mistakes, package theft, or items reported undelivered. If you do experience any of the issues, please contact our team (bikeboycoffee@gmail.com) and we will do our best to make things right! 

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at bikeboycoffee@gmail.com.

Our team is under no legal obligation to offer returns, refunds, or exchanges and have the sole discretion to make exceptions to these policies as we see fit.